Food Industry has always been a profitable industry not only for manufacturers, suppliers, but also for the users, distributers. The online food delivery system is the need of hour because of the recent changes in the industry and the increasing use of the internet. A Real-time online food ordering
Online Food ordering system
Food Industry has always been a profitable industry not only for manufacturers, suppliers, but also for the users, distributers. The online food delivery system is the need of hour because of the recent changes in the industry and the increasing use of the internet. A Real-time online food ordering system for the customer is our proposed system. The traditional queueing system drawbacks and disadvantages are overcome by our system application. Food can be ordered online in a hassle-free manner through our proposed system from restaurants as well as mess services. The food order taking methods from customer are improved by our system application. A Food Menu is set up online and as per their wish customers can simply place their order through the proposed system. Also, customers can effortlessly track the orders with a food menu. Users can rate the food items over the feedback system provided by the system. Also, restaurants and mess services are recommended to the new customers based on the user ratings through the proposed system and for the improvements with the quality, the restaurant/mess staff will be informed. For the initial implementation of the system application pay-on-delivery payment system is used. Separate accounts are maintained for each user for more secured ordering by providing an ID and a password.
·Identifying the target audience: - The main objective of this project is to identify the target audience for the launch of the new online food ordering app “FOOD MANIA”. Mostly the target audience which we found out includes students, working individuals, working married couples and some home makers. These target audience generally tend to order food through online portals due to their hectic working schedules, ease of delivery, varieties of cuisines and ease of payment.
·Where to find the target audience: - The next objective is to know where we will get our target audience. Usually, these target audience we found out near small shops beside the companies where employees used to come and hangout for sometimes, in restaurants and various hangout places according to the areas allocated. Most of the target audience which we should found near small tea shops and stalls.
· How to reach them in most effective manner: - The next main task is to know that how we can reach out to our target audience in the most effective manner so that we can get our responses and at the same time people can get to know about the app and its features. For this purpose, a small questionnaire was designed comprising of 10 questions so that people don’t find it too long to fill.
·Competitor analysis: - The last main objective is to identify the competitors of this app like Food panda, Cheetah, etc. and the services which these competitors are providing to the customers which would help “FOOD MANIA” to make different strategies to capture the market. We should try our best to provide the services include promo offers, cashback offers, delivery time and many other parameters.
A research design is the "blueprint" of the study. The design of a study defines the study type (descriptive, correlational, semi-experimental, experimental, review, meta-analytic) and sub-type (e.g., descriptive-longitudinal case study), research question, hypotheses, independent and dependent variables, experimental design, and, if applicable, data collection methods and a statistical analysis plan.
Restaurants can offer electronic ordering both through their own online web or mobile site and through sites that serve various restaurants, and all restaurants also accept orders via text message more over the credit point and discount coupon that many restaurants increased sales level as a result of accepting electronic orders. The restaurant now day has an interactive and up-to-date menu withall available options inan easy-to-use manner. Most of Younger consumers were more likely to have used online food ordering is essentially adoption on self-service approaches. Well-designed self-service ordering systems give customers actual control over the pace oftheir transaction and allow them to limit theamount of personal interaction of restaurant. In most cases, an increased level of control has been shown to lead to higher level of customer satisfaction and greater intent to use or recommend suggested the service. Perceived convenience of a self-service system also leads to an increase in adoption and satisfaction. In this instance, the definition of convenience is related primarily to access convenience and transaction convenience. A customer will search for a favorite restaurant base on customer location, choose from available items. Payment canbe amongst others either by credit card or cash.
Cover main modules of the proposed system.
• The customer can log in to system
• The customer can order their meal
• Reserve table with food
• See menu list
• Add or Delete food to favourites
• See order history
• Can place a special order with own choice
• Direct communication
• See offers
Vendor Module:
• Every restaurant has a manager who will manage all the problems regarding a restaurant.
• Manager has a unique Username and password.
• The manager can add or update menu items.
• The manager can manage the reserved tables.
Delivery Boy Module:
• Rider will receive food from the restaurant and will deliver to the customer on the exact location provided by the customer.
Menu Module:
In this module the number of foods, their prices, offers etc. like details will stores.
Order Module:
In this module the type of order, the amount etc. like details will stores.
Staff Module:
In this module the number of staffs, their names, salary details, shift timings etc will stores.
Cancelations Module:
In this module the canceled foods details are stores.
There will be a user-friendly and responsive GUI. A user only a member of the system. There are three types of panelslike User, restaurant, and delivery.Admin can control all the panels of the system. Restaurant owners upload the food items, user can give the order and at last delivery boy drop the order to respective customer.
| Item Name | Type | No. of Units | Per Unit Cost (in Rs) | Total (in Rs) |
|---|---|---|---|---|
| server | Miscellaneous | 1 | 10000 | 10000 |
| Total in (Rs) | 10000 |
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