Virtual Website Assistant for Digital Devices
Website Assistant are software agents that interact with users through natural language conversation. As such, Website Assistant are seen as a promising technology for customer service. For service providers, the quality of customer service is critical for customer satisfaction and loyalty.
Project Title
Virtual Website Assistant for Digital Devices
Project Area of Specialization
Project Summary
Website Assistant are software agents that interact with users through natural language conversation. As such, Website Assistant are seen as a promising technology for customer
service. For service providers, the quality of customer service is critical for customer satisfaction and loyalty. At the same time, customer service is highly resource demanding as it typically requires highly personalized customer interaction,
involving skilled customer service personnel. We will be implementing customer service Website Assistant for a technology company(website) that will be manufacturing and
selling various devices such smartphones, smart TV’s, smart watches etc. with an intelligent automation of customer service that will allow for accessible and efficient support while keeping costs at an acceptable level. Website Assistant represent a potential means for automating customer service as it will be aware of every product specification in detail, but a challenging task is accuracy of response that means to
translate, understand, and give a suitable and meaningful response to the customer as
required.
Project Objectives
Create a personalized bot that would interact with the customers as nearly as a
substitute skilled personnel would chat.
? Responses would be brief and as accurate as possible to have minimum chance
of customer searching or querying about that information again.
? A certain intelligence range would be kept so that it would detect if the
question were beyond their scope such as a product that does not exist.
? A simple and interactive user interface of chatbot would be implemented in
that company’s website to enhance customers usability.
? Provide a 24/7 customer service to every user.
Project Implementation Method
we are implementing our project in pycharm platform where we use python for our website assistant and php for our ecommerce base website. we are using html ,css for website interface design.
Benefits of the Project
24×7 Support. Most customers expect businesses to be available 24 hours a day, 7 days a week. ...
Personalization. ...
Reduced Costs. ...
Product Guidance. ...
Cart Recovery. ...
Be Transparent. ...
Protect Customer Privacy
Technical Details of Final Deliverable
Website Assistant are software agents that interact with users through natural language conversation. As such, Website Assistant are seen as a promising technology for customer
service. For service providers, the quality of customer service is critical for customer satisfaction and loyalty. At the same time, customer service is highly resource demanding as it typically requires highly personalized customer interaction,
involving skilled customer service personnel. We will be implementing customer service Website Assistant for a technology company(website) that will be manufacturing and
selling various devices such smartphones, smart TV’s, smart watches etc. with an intelligent automation of customer service that will allow for accessible and efficient support while keeping costs at an acceptable level. Website Assistant represent a potential means for automating customer service as it will be aware of every product specification in detail, but a challenging task is accuracy of response that means to
translate, understand, and give a suitable and meaningful response to the customer as
required.
Final Deliverable of the Project
Core Industry
Other Industries
Core Technology
Other Technologies
Sustainable Development Goals
Required Resources
| Item Name | Type | No. of Units | Per Unit Cost (in Rs) | Total (in Rs) |
|---|---|---|---|---|
| laptop | Equipment | 1 | 50000 | 50000 |
| Total in (Rs) | 50000 |
If you need this project, please contact me on contact@adikhanofficial.com
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