E Banking

E-Banking is web-based Banking. Now a day due to emerging global economy, e-commerceand e-business have increasingly become a necessary component of business strategy and astrong catalyst foreconomic development. As a third world developing country, Bangladesh isfar behind to reach theexpected level

Project Title

E Banking

Project Area of Specialization

Computer Science

Project Summary

E-Banking is web-based Banking. Now a day due to emerging global economy, e-commerceand e-business have increasingly become a necessary component of business strategy and astrong catalyst foreconomic development. As a third world developing country, Bangladesh isfar behind to reach theexpected level of global banking system. At present the banks inBangladesh are using the limitedelectronic banking services. E-banking product and servicesinclude wholesale products for corporatecustomers as well as retail and fiduciary products forindividual customers. Foreign commercial banksand private commercial banks are relativelyin a better position to provide on line banking services.Dutch bangle bank is acting as apioneer in this sector. Customers who are habituated with onlinebanking thinks that onlinebanking services are relatively good then manual system, but they notsatisfied with thequality of services and bank personnel behavior to that extent. Although E banking activitiesare experiencing lots of limitation and constraints such as lack of awareness andhumancapital, inadequate infrastructure, this sector has a high prospective. People are nowgetting interestedin online transaction and government has laid out some plans for developingICT infrastructure.Bangladesh bank take some major initiative in this regard and nationalizedbank should concentrate inimproving their online services spread and quality.INTRODUCTION Electronic banking is transforming the financial services industry through carious impossibleinnovations of modern technology. E-banking uses particularly information technology togenerate, collect and process information about bank operation and bank customersefficiently and effectively. In Bangladesh, multinational banks are operating for long besidesour nationalized, private and specialized banks. However, much of the resulting research hasconcentrated on providing evidence of the association between consumers’ usage patterns ofATMs and their demographic profiles and, more recently, consumer psychographic profiles.Besides, the banking services of nationalized, private, and multinationals are different byquality of their services. Multinational banks are offering better services than others. Theyoffer better customer services, personal financial services, corporate facilities, trade services

Project Objectives

The main aim of e- banking services is to provide the customers a much faster services with low cost. From the last twenty years, banking sector has chosen a new method of banking based on the progress of information technology.

Project Implementation Method

In the third millennium, e-banking system has been adopted globally in the banking industry. On the other hand, Iraq as a nation with less developed IT adoption has not integrated this system in its banking services, instead of its current acknowledgement on the advantages of e-banking technology in competition among banking service providers. In contrast, Iraqi banks still keep on adopting traditional banking system to deliver the majority of their services which in this case are paper-based work system. This is greatly resulted from the hesitation of bank employees to adopt new banking technologies. This study aims to identify the impact of hypothesis between e-banking system and Iraqi banks employee perspective. This study was conducted by taking sample of employee from two biggest public banks in Iraq which are AL-RAFIDAIN and AL-RASHEED. A survey through questionnaires on the website was used as the instrument to collect the data were analyzed using PLS software. Technology Acceptance model(TAM) as a basic foundation with independent variables Perceived Usefulness, Perceived Ease of Use, Perceived IT Beliefs and Task-Technology Fit, Attitude as Intervening and Intention to Use as dependent variable. The result of hypothesis analysis reveals that there is a significant impact among all variables to attitude, but Perceived Ease of Use, it does not apply variable from those analysis it is depicted that Perceived Ease of Use does not impact to the perception of the implementation of e-banking system in Iraqi banks.

Benefits of the Project

1. The cost of operation per unit of services is lower for banks.
2. Offers convenience to customers since they are not required to go to the bank’s facilities.
3. There is a very low incidence of errors.
4. The customer can obtain funds at any time from ATMs.
5. Credit cards and debit cards allow customers to get discounts at points of sale.
6. The customer can easily transfer the funds from one place to another place electronically

Technical Details of Final Deliverable

The study is divided into five chapters. Chapter one is concern with the background to the study, statement of the problem, research question, objectives of the study, significance of the study, scope, limitation of the study and lastly how the whole study is organized. Chapter Two dealt with the literature review. This chapter examines the views of other theorists and authors about the issues under discussion as well as review of previous studies on electronic banking and customer service delivery. Chapter Three outlines the research methods the researcher employs in carrying out the study. The chapter also deals with the study area, sample size and the sample selection as well as methods of data collection, management among others. Chapter Four presented the analysis and presentation of data in this study. Chapter Five being the final chapter of this study presented the summary, conclusion 

Final Deliverable of the Project

Software System

Core Industry

IT

Other Industries

Core Technology

Others

Other Technologies

Sustainable Development Goals

Reduced Inequality

Required Resources

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